Privacy Policy

This Privacy Policy describes how Exclusive Education Aid (eea.bd) ("we," "us," or "our") collects, uses, shares, and protects the information obtained from users ("you" or "your") of our e-learning platform https://eea.bd.

We are committed to maintaining the trust and confidence of our visitors. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information such as:

Identity Data: Full name, medical specialty, and professional credentials.
Contact Data: Email address, phone number, and mailing/billing address.
Payment Details: We utilize SSL Wireless (SSLCommerz) as our secure payment gateway. While we do not store full credit card details or MFS PINs on our servers, we collect transaction IDs and payment methods used to process your order.
Usage Data: Information about how you use our website, including course progress, video watch time, and PDF download history.

2. How We Collect Information

We collect this information when you:

Create an account or purchase a course.
Interact with course modules, watch videos, or download PDFs.
Sign up for newsletters or promotional alerts.
Contact our customer support team for technical assistance.
Interact with our website through cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected information for the following purposes:

Order Fulfillment: To process your payments via SSL Wireless and grant access to purchased modules.
Educational Tracking: To monitor course completion and generate certificates.
Communication: To send order confirmations, account updates, and relevant marketing materials (only if opted-in).
Security: To protect against unauthorized account sharing and digital content piracy.

4. Information Sharing & Third-Party Policy

No Third-Party Advertisements: We do not allow third-party advertisements on our website.
Data Sharing Responsibility: We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes.
Service Providers: We may share information with trusted service providers, such as SSL Wireless, solely to facilitate transactions and operate our platform. Any such sharing is done under strict confidentiality agreements.
Legal Requirements: We may disclose your information to law enforcement or government agencies only when required by the laws of Bangladesh.

5. Data Security

We implement robust security measures, including SSL encryption, to protect your personal information. However, please be aware that no method of electronic transmission or storage is 100% secure. You are responsible for safeguarding your login credentials.

6. Your Rights

You have the right to:

Access, update, or correct your personal information via your user dashboard.
Request the deletion of your personal data (subject to legal or administrative retention requirements).
Opt-out of receiving marketing communications at any time.

7. Cookies

Our website uses cookies to enhance your browsing experience and keep you logged in. You can manage your cookie preferences through your browser settings; however, disabling cookies may limit your access to certain platform features.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to ensure compliance with changing regulations. Any changes will be effective immediately upon posting on our website.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact us:

Email: support@eea.bd
Phone: +8809678770220
Trade License No: TRAD/DSCC/004112/2025
Registered Address: 163-164 Sonargaon Road (Hatirpool), Elephant Road, Dhaka - 1215, Bangladesh.

Last Updated: April 29, 2026